Contact

We reply within 1 business day, Monday to Friday. Weekend messages are answered on Monday.

Email hello@tailfriends.co or use the form below. For order questions, include your order number so we can help faster.

• Change or cancel an order: email within 12 hours of ordering
• Returns: see our 30-day guarantee
• Shipping and tracking: see our shipping policy
• Sizing help: tell us your pet's weight and breed

Tail Friends is operated by Tail Friends Pte. Ltd., Singapore.